Shipping Policy

Thank you for shopping with OSAMGOLD OVERSEAS PRIVATE LIMITED! We aim to provide fast, reliable, and affordable shipping to all our valued customers.

1. Order Processing Time

• All orders are processed within 1-2 business days.
• Orders placed on weekends or public holidays will be processed the next business day.

2. Shipping Time & Delivery

• Standard Delivery: 3–7 business days (depending on location).
• Express Delivery (if available): 1–3 business days.
• Delivery timelines may vary during festive seasons, sales, or due to unforeseen delays.

3. Shipping Partners

We work with trusted courier services such as Delhivery, Blue Dart, and India Post to ensure timely and safe deliveries.

4. Order Tracking

• Once your order is shipped, you will receive an email and/or SMS with a tracking number and courier      details.
• You can track your order on our website or directly on the courier’s site.

5. Delivery Areas

We currently ship across India. For international shipping, please contact our customer support team before placing an order.

6. Damaged or Lost Packages

• If your package is damaged or lost in transit, please contact us within 48 hours of delivery.
• We will initiate an investigation and offer a replacement or refund, based on the findings.

7. Change in Shipping Address

If you need to update your shipping address, contact us before your order is shipped. Once shipped, address changes are not possible.

8. Contact Us

For any shipping-related inquiries, feel free to contact us at:
📧 osamgoldindia@gmail.com
📞 +91-9215391011, 9729391011